It is quite unpleasant when the phone keeps automatically hanging up in the middle of a crucial conversation.
The same thing happened to me several times recently, and I kept questioning myself why my phone was giving me this complication.
After doing some research, I found out some reasons. In this article, I will discuss those along with some proven methods to stop this problem from happening in the near future.
Without further ado, let’s begin.
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Why Does My Phone Keep Hanging Up
Your phone keeps hanging up by itself due to a weak signal, a damaged SIM card, an outdated OS version, or a faulty cellular antenna. Moreover, malware and viruses, misconfigured network settings, faulty hardware, and overheating can cause the phone to hang up by itself.
A short description of the causes is given below.
Here are the reasons why the phone keeps hanging up:
Weak Signal
The phone calls can automatically cut if the device from both ends doesn’t have any proper signal. It is the main reason you are experiencing sudden call drops on your phone.
Damaged or Disconnected SIM Card or Card Slot
If the SIM card somehow gets damaged, broken, or disconnected, you will face automatic call cancellation by your phone. A defective SIM card slot can also be the reason your phone keeps hanging up.
Finished Prepaid Data Plans
You can encounter a sudden call drop when your current prepaid data plan is finished or expired.
Hardware Issue
Many users accidentally drop their phones on the floor or in the water. When this happens, the hardware parts of the device can get damaged. This damaged hardware causes the phone frequently hang up on its own.
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Low RAM and Too Much Memory Usage
If you are using a low RAM and low storage device phone, both the RAM and phone memory easily fill up after a short period due to installing too many apps or keeping too many large files. It slows down the device’s overall performance and starts to behave oddly.
That’s why your phone call unexpectedly keeps cutting through your phone.
Overheating
When there are too many apps running at the same time, the internal temperatures rise too high. At that moment, the phone could shut off during any incoming and outgoing calls.
Battery
It is seen in both Android & iPhone devices that due to a lack of battery backup, the phone hangs up without any warning and causes disruption in your conversation.
Misconfigured Network Settings
Due to viruses or system glitches, the phone’s network settings can be misconfigured. These misconfigured network settings can cause the automatic hang-up issue on your phone.
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Damaged Cellular Antenna
After a long time of use, the cellular antenna of your phone becomes flawed. The antenna can also get damaged by dropping the phone on a solid floor or unintentionally spilling any liquid product on it.
A faulty antenna fails to keep a good track of the phone calls; hence automatic call cancelation occurs.
Mobile Games
Some high-definition games put too much pressure on the phone. When those games keep running on the device, it drains down battery life and stores too much cache memory.
At that time, it becomes too hard for the phone to keep everything running. That’s why it starts to repeal any incoming and outgoing calls.
Malware and Viruses
Viruses and malware are the common enemies of most of the problems on your phone. When there are too many viruses on your device, they can also be responsible for frequent hang-ups.
Outdated or Old OS Version
While you use the phone’s old version of OS for too long, system bugs and glitches emerge. Because of that, you see your call is automatically hanging up by your phone.
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How Do I Stop My Phone from Hanging Up
I know how aggravating it is when the phone hangs up by itself in the middle of the conversation. Many users oftentimes throw their phones on the ground with anger and destroy them.
Instead of doing that, you must try the following fixes. Any one of these methods will help you resolve the phone’s abrupt hang-up problem.
Here are the methods to stop the phone from hanging up by itself:
1. Get Better Signal
Take a close look at the top corner of your phone and see how much the network bar is showing there. If the signal bar is too low, your call will continuously get disconnected during a conversation.
It will be tough to get a proper network as long as you live in a remote area. Move to a place where signal strength is strong and has available mobile towers. Find a high ground, as it will help you get a better signal.
But don’t start climbing trees or towers.
Jokes aside, You may see many people walking or jumping on the street or holding their phones up in the air as if trying to catch a signal. But guess what? It doesn’t help you get a better phone signal.
2. Clean, Repair Or Change the SIM Card And SIM Card Slots
Your usable SIM card can also cause repeated hang-ups. To resolve this issue, eject the SIM card from your phone and carefully clean it with microfiber clothes or a cotton swab.
Clean the SIM card slots in the same way. Additionally, remove all the dirt from the SIM placement area.
Note: Don’t wet the SIM card directly with water because it will cause your SIM card to suffer permanent damage.
If you see any type of damage on the SIM card, take it to any tech or phone repair shop. They will help to repair your SIM card.
You should consider changing your SIM card in case the SIM card is too old and beyond unrepairable. That way, your damaged SIM card and call drop problem should be resolved.
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3. Update the Phone’s OS Version
When you use the same OS version for too long, bugs and glitches appear on the device. For this reason, you may experience unexpected call drops too often.
Phone companies often release the latest OS version to remove bugs and software from the previous versions. Update the OS and see if it solves the issue.
Here is the way to update Android and iPhone OS versions:
For Android
- Open Settings.
- Tap Software update.
- Click Download and install.
- Restart your device.
For iPhone
- Open Settings.
- Tap on the General option.
- Click on the Software Update.
- Select Download and install. Type your password and any additional prompts.
- Restart your device.
4. Clean Phone Memory
For example, it would be hard for you to move and do any work when you are full. The phone system is just like that. While too much memory is stored on the device, it starts to behave haphazardly and creates a disturbance, like hanging up a phone call.
Here is the process to clean up the phone memory:
- Open Settings.
- Tap on Storage.
- Select Free up space.
5. Remove Viruses And Malware
Maximum problems on your phone happen because of malware and viruses. You shouldn’t be surprised if viruses and malware cause your phone to hang up by itself.
Remove all the viruses from your device, and the random call disturbance will stop.
To remove viruses from the device, you need to install an antivirus application on your phone. You will find many antivirus apps on the Play Store. I will suggest you install a high-rated antivirus app from the Play Store.
Here are the steps to install an antivirus app and remove viruses and malware:
- Click on the Play Store app on your phone.
- Type Antivirus in the Play Store search bar and press enter on the phone keyboard.
- Select a high-rated antivirus app and click Install.
- Open the antivirus app after the installation is complete.
- Tap on SCAN NOW. When the scan is complete, remove all the detected viruses and malware.
If the problem persists, try the next method.
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6. Reset Network Setting
Sometimes software bugs and viruses can misconfigure the network settings of your phone, which might result in regular call interruption.
It is really hard to know which settings were changed. So, reset your phone’s network settings to get it back on default settings.
Here is the step to reset network settings in Android and iPhone:
For Android
- Open Settings.
- Locate General management and click on it.
- Tap on Reset.
- Select Reset network settings.
- Click Reset settings.
- Tap on Reset to confirm the reset process.
Your device may not have the same options. If you have trouble finding this option, type Reset network settings on the Settings search bar. Then, you will be able to locate it easily.
For iPhone
- Open Settings.
- Tap on the General option.
- Click on the Transfer or Reset iPhone.
- Select Reset.
- Tap on Reset Network Settings.
7. Uninstall Unused And Illegal Third-Party Apps
While you are using your phone, you may notice there are too many apps on your device. I am sure you use five to six apps on a regular basis.
Maybe you wouldn’t even remember when was the last time you used other remaining unused apps. Those apps hold a majority of your phone’s space.
When there is not too much storage left for the phone to operate, the phone starts to behave abnormally. And sometimes, the phone call disconnects automatically.
Moreover, if you install any illegal apps, those apps can meddle in phone calls without your knowledge.
Uninstall the unused and third-party apps from your device to free up space and remove illegal bonding from your phone.
Here is the process to remove any unused and illegal third-party apps:
- Hold on to the app which you want to uninstall. An uninstall option will appear.
- Click Uninstall.
- Tap Uninstall from the confirmation box.
8. Repair the Phone’s Antenna
Your damaged phone’s antenna is another major reason you are getting constant network problems, and the calls are getting hung up.
A phone’s antenna can get damaged or broken due to oldness or fall from high places. Take your phone to the nearest and trusted phone manufacturer and have it checked. If the problem is in your antenna, change it.
9. Factory Reset
If none of the methods solves your phone’s hang-up problem, take the last chance by factory reset your phone. I am saying this as the last because all of your data, phone memory, photos, and videos will be erased when you factory reset your phone.
But it will help you remove all of your phone’s internal issues and bugs. This method has a good chance of resolving the sudden call cut-off problem.
Note: make a backup of your phone’s apps, photos and necessary data before you factory reset your phone.
Here is the way to factory reset Android and iPhone devices:
For Android
- Click on the Settings icon.
- Tap on Additional settings.
- Locate Back up and reset.
- Click on Erase all data(factory reset).
For iPhone
- Open Settings.
- Tap on the General option.
- Scroll down to Reset and click that option.
- Select Erase All Content and Settings. Type the password and other additional prompts.
If none of the mentioned methods didn’t work for you and the hanging-up problem occurs too often, consider buying a new phone.
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FAQs
How can I stop my phone from hanging?
To stop the phone from hanging, you can occasionally restart your phone, remove unused apps, and upgrade your phone’s OS version. If the problem is frequent, do a factory reset on your phone as the last option.
Why does my phone call cut off after 4 hours?
There are some networks that automatically end their user’s calls to stop the overuse of their accidental dialed calls. Also, calls can disconnect if you continuously change location while you are talking.
How do I stop my iPhone from auto hanging?
To stop the iPhone from auto hanging, you need to update your current iOS version. If the problem persists, maybe the battery-saver option is why your call hangs up. Go to Settings > Battery > turn off Low Power Mode.
Conclusion
The automatic hanging up phone calls problem becomes tense when you don’t know why it is happening too often. Honestly, determining the precise cause might be difficult.
In this article, I described all the reasons behind this irritating error. Besides, I have discussed 9 solutions to fix the problem.
Hope you find all your answers here. If you have any queries left, comment below.
